No data in Inbox deliverability tracker - how do I configure?

csantillo
Level 1

No data in Inbox deliverability tracker - how do I configure?

Hello!

 

I've properly added the DNS information to set up the new Marketo Inbox Tracker / Deliverability Tools several days ago, however, I'm still seeing no data found across all the dashboards. Are there other configuration steps that I must take? 

 

I've seen some of the high-level videos here, but I'm looking for some more robust product documentation on configuration and use of each of the features:

https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/email-marketing/deliverability...

 

csantillo_0-1744292932307.png

 

Thank you! 

 

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1 REPLY 1
uditmathur
Level 8 - Community Advisor

Re: No data in Inbox deliverability tracker - how do I configure?

HI @csantillo ,

Please check if you have any mails sent during the set time frame.