New Email Editor

[LeaCharnley]

I can get to the new email editor from my design studio and I've created a template quite easily. I can also access it from the emails option in design studio. When I go from a programme in Marketing Activities to create a new local asset and I choose email (New Email Designer) I get a 400 error. I've checked in my sandbox environment which has no custom templates (just the marketo standard ones), and it's doing exactly the same. Anyone else experienced this or have any clue why it's happening.

This is the error:

ApolloError: Unhandled Promise Rejection: Response not successful: Received status code 400

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Stack trace:

ApolloError
    at new t (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3677836)
    at Object.error (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3763264)
    at Qt (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3693839)
    at Jt (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3694302)
    at t.error (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3694895)
    at Object.error (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3740548)
    at Qt (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3693839)
    at Jt (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3694302)
    at t.error (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3694895)
    at https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3741028

[Disha_Goyal6]

Hi @LeaCharnley, in this case, please create a support ticket to resolve.

[LeaCharnley · Accepted solution]

Thanks, I have done so