Hello Marketo Community,
I bumped into a real mysterious velocity token situation recently, while creating an email campaign in Marketo. This campaign consists of 6 emails and each email speaks to three different audience groups (short as AG), each AG having slightly different verbiages and a diff background image. So in my velocity token {{my.EM1AudienceGroup}}, I pulled the fields used to define the AG and lowercased them first and then set the logic as such:
#set ($LowerCaseV1 = $lead.Field1.toLowerCase())
#set ($LowerCaseV2= $lead.Field2.toLowerCase())
#set ($LowerCaseV3= $lead.Field3.toLowerCase())
#if ($LowerCaseV1.contains("abc") || $LowerCaseV2.contains("def") || $LowerCaseV3.contains("ghi"))
verbiage1##
#elseif ($LowerCaseV1.contains("jkl) || $LowerCaseV2.contains("mno") || $LowerCaseV3.contains("pqr"))
verbiage2##
#else
verbiage3##
#end
It works for EM1 and its text version just fine so I cloned this to create multiple tokens for Em2 for the different verbiages. Em2's tokens also worked fine for its html version, but while placing those into its text version, it broke both versions, the email addresses from the different audience group lists I'm using to test are all showing the default version, not showing the diff background images or verbiages. After rounds of testing, we found that placing this {{my.EM1AudienceGroup}} token to Em2's text email fixes the issue. But that token is completely unrelated to EM2 and prints out content that's not in EM2, so we had to stick it to the very end of EM2's text version footer, hoping no one would read that far. This is really bizarre considering that all EM2's Velocity Tokens have the same logic (sets & ifs) as that token and are completely intact, why does it have to have EM1's audience group token in there for it to work? Any insights into this or sharing of similar experiences are greatly appreciated！
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