Re: MSI Templates Blank in SF

Anonymous
Not applicable

I came in this morning to find that all of our MSI Email Templates inside of Salesforce are coming up blank.

Currently working with Marketo to try and find any sort of resolution.

Is anyone else having these issues?

7 REPLIES 7
Jenn_DiMaria2
Level 10

Have there been any updates to this since Friday?

Anonymous
Not applicable

Yes - I did not hear anything back from Marketo around my case but I did just check Salesforce and things appear to be back to normal.

Anonymous
Not applicable

Hi Jenn,

We had the same issue, but it was resolved over the weekend. So everything is working as normal again for us.

Thanks,
Salla

Anonymous
Not applicable

From my call earlier I had been told that this issue is currently flagged as P1.

Ryan_Miller1
Level 1

Thanks Josh.  We noticed the same thing.  I logged a ticket as well. 

Anonymous
Not applicable

Just scheduled a GTM here shortly so hopefully they find an answer.

I'm sorry to say but I'm glad it's not just us.

Anonymous
Not applicable

noticing the same thing on our end