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MSI SFDC Configuration Error

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mtbaker
Level 2

MSI SFDC Configuration Error

I've reviewed the articles regarding errors when configuring Marketo Sales Insight with SFDC Enterprise Edition.  I'm getting the "Required fields are not configured in Salesforce error" on the Priority field on the Lead and Contact objects .

I can't find this field on either object.  Anyone else encounter this?

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mtbaker
Level 2

Re: MSI SFDC Configuration Error

Support pointed me to the standard Community post on this issue and said because it's Salesforce, there's nothing they can do to help.

 

I finally figured out that instead of the Priority field, it's the Engagement field (API name --> Priority) that was the issue.  I recommended that they update the Community Post since as written it's extremely unhelpful.

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2 REPLIES 2
Chris_Wilcox
Level 9 - Champion

Re: MSI SFDC Configuration Error

Nope but I'd submit a support ticket! They will be able to help you! 🙂 

mtbaker
Level 2

Re: MSI SFDC Configuration Error

Support pointed me to the standard Community post on this issue and said because it's Salesforce, there's nothing they can do to help.

 

I finally figured out that instead of the Priority field, it's the Engagement field (API name --> Priority) that was the issue.  I recommended that they update the Community Post since as written it's extremely unhelpful.