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Re: MSI Error message on page layout

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th_1
Level 2

MSI Error message on page layout

I tried to install Marketo Sales Insight to our SFDC instance, but got error message on the page layout. Does anyone have any solutions?

I followed the instruction to download from the SFDC AppExchange. https://experienceleague.adobe.com/docs/marketo/using/product-docs/marketo-sales-insight/msi-for-sal...

Then, I configured the SFDC using this instruction. https://experienceleague.adobe.com/docs/marketo/using/product-docs/marketo-sales-insight/msi-for-sal...

 

However, I got error message on the lead page layout. Does anyone know what I missed? Thank you!

Screen Shot 2022-08-31 at 10.58.32 PM.png

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th_1
Level 2

Re: MSI Error message on page layout

Never mind. I figured out. Thank you!

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th_1
Level 2

Re: MSI Error message on page layout

Never mind. I figured out. Thank you!

naltenburg
Level 1

Re: MSI Error message on page layout

What was the solution? I am running into the same issue.

 

Nevermind, i see you have it posted here: https://nation.marketo.com/t5/product-discussions/msi-sfdc-configuration-error/m-p/301096#M169510

 

and if the link is ever broken, its because the field label for Priority is actually Engagement and the profile you are giving MSI access to needs to be able to see that field.