Hello,
I have a lead which was sync'ed from salesforce (let's call him John Q). He has filled in a non-marketo form on my web site, so I know exactly who he is, and where he was at 8:00 AM last Wednesday.
I have an anonymous lead in marketo (we'll just call it X). X has the 33 pages that John Q visited during his 8:00 AM jaunt, but, of course, doesn't know who X is, because no marketo form has been filled out.
I want to get these two leads (X and John Q) merged into one lead, so that I have the 33 web pages from X attributed properly to John Q.
There was an idea posted to simply add the email to X that matches, then run a de-dup list, pick the two leads, and merge them.
This does not work, I THINK because the anonymous leads won't show up in the smart list, even if they fit the bill.
Any ideas on how I can either:
A) Merge these leads another way
B) Turn "Is Anonymous" to False for X
Thanks,
C