Re: Mergin Marketo Contacts - Impact on SFDC

Anonymous
Not applicable

Mergin Marketo Contacts - Impact on SFDC

Our legacy SFDC has several instances where, for example, the husband and wife have 2 separate contacts, both with the same email.  If I merge the contacts in Marketo, adding in new contatc info in the process, does that merge sync back to SFDC?  I've found info regarding how to merge contacts, but no documentation regarding the effect is has back on the original contacts in CRM.

The CRM merg-->Marketo sync is answered here:  https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PPzrAAG, but I'm looking for the reverse.

Thanks for your input.

Cheers,
Dave
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2 REPLIES 2
Valerie_Armstro
Level 10 - Champion Alumni

Re: Mergin Marketo Contacts - Impact on SFDC

Hello David,

Here is an article about what happens when leads are merged in Marketo or SFDC: https://community.marketo.com/MarketoArticle?id=kA050000000KytOCAS

Josh_Hill13
Level 10 - Champion Alumni

Re: Mergin Marketo Contacts - Impact on SFDC

Yes, the records are merged in SFDC.