Marketo tracking on client portal separate domain

[Anonymous]

We would like to associate a login to our client portal with "Interesting Moments" and a variety of other things to boot. Is it possible to somehow use munchkin code on this unique domain?

I've read some posts which indicate that it is possible but not accurate until the lead fills out a form on the second domain. If the user is going to log in to our client portal anyways, is it possible for us to use marketo api somehow to identify them and continue tracking on the new domain?

[Anonymous]

It is possible, you can have Munchkin on any number of domains. However, they don't share the link between the cookie and the lead across domains.

So, if someone is a cookied lead on Domain 1 they won't always be cookied on Domain 2. Now if you use the API to associate the lead with the cookie right away, it should all work fine.

-Erik

[Anonymous]

Erik - wouldn't it work better if they built the portal as a subdomain?

[Anonymous]

If you can pass the associated email on the 2nd domain as part of the AssociateLead function, cookie 1 and cookie 2 will match up to the a single email address - provided they use the same email address on both domains.

[Anonymous]

EDIT : It is NOT a subdomain.

[Anonymous]

Brigid they most certainly would use the same email address. Can you provide me with any more specific detail about the AssociateLead function you're referring to?

[Anonymous]

AccociateLead is posted here: https://community.marketo.com/MarketoArticle?id=kA050000000Kyr7&src=comm

The documentation for that particular function is about midway down the page. You'll want to make that call when folks login to associate the Munchkin cookie with that lead. Also, if you haven't already, you'll want to put your Munchkin tracking snippet on the portal site.

[Anonymous]

Interesting discussion. Subscribing for more ideas.