Marketo Tracking Links Showing Up in Email

[Anonymous]

Our emails contain embedded links. We've noticed that the marketo tracking links are appearing in our emails next to the embedded links. Has anyone experience something similar? And how did you solve it?

Thanks in advance!

Andrea

[Anonymous · Accepted solution]

I'm wondering if there is a misplaced / leftover HTML tag somewhere near the links that is causing the issue.  Do you have someone that can proof the HTML code of the email's body copy to check for this?

[Anonymous]

The email signature w/ the links is within the email itself. We are using a blank template for this email.

[Anonymous]

Is the email signature with the links in the Email Template or in the email itself?

[Anonymous]

Nope! We are sending through a Marketo campaign via the Send Email flow step. Lead goes through the campaign flow (i.e. they receive the email) upon completing our signup form.

[Anonymous]

Are you sending from Outlook via Send and Track or from Salesforce via Send Marketo Email?

[Anonymous]

Thanks for the reply! Yes, it is an HTML email. Here is what the user is seeing in the email they receive. Please note we are only seeing this in the email signature:

Risk I/O | Vulnerability Intelligence Platform | http://www.risk.io

> <http://mkto-sj020103.com/trk?t=2&mid=OTU4LVBSSy0wNDk6MDoxNTQ3OjIxOTI6MDoxMzc3Ojc6MTA3OTUzOS0xOm51bGw...>

>  Direct: 650-389-9550

> <http://mkto-sj020103.com/trk?t=2&mid=OTU4LVBSSy0wNDk6MDoxNTQ3OjIxOTI6MDoxMzc3Ojc6MTA3OTUzOS0xOm51bGw...>

>  Blog: http://blog.risk.io

> <http://mkto-sj020103.com/trk?t=2&mid=OTU4LVBSSy0wNDk6MDoxNTQ3OjIxOTI6MDoxMzc3Ojc6MTA3OTUzOS0xOm51bGw...>

>  Twitter: http://www.twitter.com/riskio

> <http://mkto-sj020103.com/trk?t=2&mid=OTU4LVBSSy0wNDk6MDoxNTQ3OjIxOTI6MDoxMzc3Ojc6MTA3OTUzOS0xOm51bGw...>

[Anonymous]

Please provide an example of what is appearing in your sent email.  Is it an HTML email?