Our company uses Postini and I'm having a problem getting the Marketo System Emails to come through(Example: Features Update, New User Confirmation, etc ). I've whitelisted the IP's referenced here(https://community.marketo.com/MarketoResource?id=kA650000000GtyaCAC) and used the return path of *mktomail.com, but how can I get those system level emails to come through? Do I need to add marketo.com to this as well?
Agreed. Postini is very aggressive. In fact, a very important alert from Marketo once got delivered to Spam by mistake. I white listed it for myself, and then had our IT white list anything from Marketo.
One thing to watch out for, Postini is so aggressive, that client responses to mails sent via Marketo Sales Insight often get pushed to SPAM.