Marketo Sync Failing

[Anonymous]

Hi there

My Marketo-Salesforce sync is failing due to a new custom object setup. I am new to custom objects and keen to see if anyone knows where I am going wrong. The custom object is called "Property Listing". The below error shows up in Marketo for the reason the sync fails, and it mentions a field "Property_Listing_History" which I have not created and have no idea what it is related to.

Can anyone help?

Thanks

Salesforce Sync Error

Could not complete your Salesforce sync!

Why: The following required fields are hidden from the Salesforce sync account xxx@xxx.com:

Object	Field
Property_Listing__History	SystemModstamp

What to do now?

Edit the visibility permissions in Salesforce for the required fields.

Learn about required Salesforce permissions for the Salesforce sync account.

[Jenn_DiMaria2]

Is the field read-only to the Marketo user in SFDC? If so, it needs to have full permissions (ie: read/write).

[Roxann_McGlump1 · Accepted solution]

Hi Bayley's

It looks like the Property Listing object has a sub-object, Property_Listing__History.  That sub-object cannot be synced.  Try disabling sync for that sub-object and see if that will allow the main object to sync.

[Anonymous]

Thank you Roxann, that worked!!

[Kenny_Elkington]

SFDC History objects don't have the SystemModStamp field, so they aren't compatible with the Marketo Custom Object sync.

[Josh_Hill13]

Please discuss with your SFDC Admin or if you are the Admin, do what Jenn suggests.

[Grégoire_Miche2]

Hi,

Kenny's point is right: you have tried to map to Marketo an SFDC object, Property_Listing_History, that is a SFDC generated object. SFDC creates _history objects when you activate field history on an object. This SFDC generated objects is very specific in it's structure and you cannot change it's fields nor edit them, nor change the rights on it. And this object has no modstamp, making it impossible for Marketo to sync with it.

So in other words, sorry for the bad news, mapping this field is just not possible.

-Greg