I emailed communitybugs@marketo.com on March 10th because I wanted to merge two of my profiles together, later that day, a marketo representative responded and asked for approval to migrate my points and badges over to my new account. WIthin minutes I responded saying say, and two days after that (March 12th) I sent up a follow up email. Nothing has been done and no one has responded since. How can I merge my community profiles?