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Marketo Support: We no longer have visibility to "create a case" or "submit a ticket" etc.

Anonymous
Not applicable
‎06-05-2018 05:46 AM
‎06-05-2018 05:46 AM

Marketo Support: We no longer have visibility to "create a case" or "submit a ticket" etc.

The only option available is Chat with Support.

We no longer have visibility to create a case, submit a ticket or review existing tickets.

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Steven_Vanderb3
Marketo Employee
Marketo Employee
‎06-05-2018 06:23 AM
‎06-05-2018 06:23 AM

Re: Marketo Support: We no longer have visibility to "create a case" or "submit a ticket" etc.

Hi Lana, please email marketocares@marketo.com with that screenshot and someone on the Customer Care team will be able to get whatever's going on fixed.

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