Marketo/Salesforce Synchronization Error

[Anonymous]

I have changed my password on SF and received the new security token, but when I placed the new password and security token information Marketo SF synchronization page, it displays the following error:

Login failed for SFDC user xxxxxx@gmail.com - Invalid username, password, security token; or user locked out.

Anyone know what could be the problem?

Thanks,
Fahad Bhatti.

[Anonymous]

Farhad did you use the same email account before?  Typical causes:

• the SFDC User name and email address can be different, so if you have the wrong one you'll reeive an error like this.
• If you copy and paste the password or token from an email, you may be inadvertently adding spaces 

Beyond that, I'd recommend walking through the sync steps and double-checking the data
http://community.marketo.com/MarketoArticle?id=kA050000000KyrUCAS