I'd like to see this "overhaul" considered for MS Dynamics as well - not just SFDC.
Sorry, I still have to run a complete assessment of the MSD connector, inventory of all the existing ideas and write down of the missing ones:)
May be we could start with asking that the custom connector used by Microsoft themselves could be made available to all MSD users...
Maybe we could start with asking that the custom connector used by Microsoft themselves could be made available to all MSD users...
Wouldn't that be nice! Just last week I made mention of this while I was talking to our customer success manager at Marketo (where the conversation revolved around many of the sync issues that are happening for us and other customers who use Dynamics CRM).
Can you give me some background about your past discussions around a custom connector?
I've had very discussion with both existing Marketo customers (on MSD CRM) as well as partners who offer more robust connectors (Skribe, Perkuto, etc) that validate many of the shortcomings/issues with the native Marketo connector. Just tap into the MSD virtual user group to learn more. Perkuto has a good blog post on some of these limitations: Marketo and Microsoft Dynamics - 3 Tips from the Trenches - Marketo & Salesforce - Consulting Servic...
Knowing that Microsoft themselves uses Marketo, a common question has always been "how does MS make the native connector work in their environment?" (knowing how complex their lead management process must be. Well, apparently, they have custom-built their own connector. Many of us who work in complex, global organizations are envious of this and would love to see Microsoft share back the love with Marketo customers.