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Re: Marketo Sales Insights - Icon are showing up red

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Hilary_Wikczek
Level 2

Marketo Sales Insights - Icon are showing up red

Hi, 

I have installed Marketo Sales Insights in SFDC and the data flowing from Marketo to SFDC is working properly. However the stars and flames icons are red, and I can't figure out why. The stars are set to read our custom lead score and the flames our custom qualification score. Both of these are score fields that are in both Marketo and SFDC. Attaching a screen shot of what I am seeing: https://pages.gocatalant.com/rs/270-XPB-587/images/Screen Shot 2020-03-04 at 11.12.08 AM.png Does anyone know why these are red?

 

Thanks, 

Hilary

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Hilary_Wikczek
Level 2

Re: Marketo Sales Insights - Icon are showing up red

Yes here it is:

Screen Shot 2020-03-04 at 11.12.08 AM.png

 

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Oz_Platero
Level 6

Re: Marketo Sales Insights - Icon are showing up red

Hello @Hilary_Wikczek ,


Can you repost in-line?  The link to your screenshot does not work.

Hilary_Wikczek
Level 2

Re: Marketo Sales Insights - Icon are showing up red

Yes here it is:

Screen Shot 2020-03-04 at 11.12.08 AM.png

 

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Hilary_Wikczek
Level 2

Re: Marketo Sales Insights - Icon are showing up red

Hi All, Marketo Support told me today that this is how these icons look in Lightning. Is anyone else who is using Lightning seeing light red icons? 

Thanks, 

Hilary

Oz_Platero
Level 6

Re: Marketo Sales Insights - Icon are showing up red

I've tried FF, Chrome, Safari they all look mostly yellow for both classic and lightning. 
As long as they are functioning properly I would not worry about the appearance.