Marketo Form onSuccess no longer leading to desired follow up page

gabeeatmon
Level 1

Marketo Form onSuccess no longer leading to desired follow up page

I have a very similar issue to this problem: https://nation.marketo.com/t5/product-discussions/onsuccess-handler-to-follow-up-page-has-stopped-wo...
In this discussion, it is said that a script from GTM is causing the issue but when I prevent my GTM from loading on the site, it does not fix my problem and the onSuccess function still doesn't lead to the correct page. It worked properly for a very long time and today, it randomly stopped routing leads to the correct follow up page. Any help is appreciated.

3 REPLIES 3
SanfordWhiteman
Level 10 - Community Moderator

Re: Marketo Form onSuccess no longer leading to desired follow up page

You need to link to your page, nothing to debug without that.
gabeeatmon
Level 1

Re: Marketo Form onSuccess no longer leading to desired follow up page

Sorry for not posting the link. It did fix itself however. If this was a temporary issue that fixed itself, could it be that something went wrong on Marketo's end that made their API functions stop working?

SanfordWhiteman
Level 10 - Community Moderator

Re: Marketo Form onSuccess no longer leading to desired follow up page


Sorry for not posting the link. It did fix itself however. If this was a temporary issue that fixed itself, could it be that something went wrong on Marketo's end that made their API functions stop working?

No, the Forms library hasn’t changed since September.