Marketing Suspended Leads

Anonymous
Not applicable

Marketing Suspended Leads

I am unable to change the smart campaign in the Marketing Leads Smart list under the Lead Database section.  How are these leads being added to the list?  How do I remove them from the list but keep them in our database?

3 REPLIES 3
Devraj_Grewal
Level 10

Re: Marketing Suspended Leads

Lucy,

The "Marketing Suspended" list in the Database (the icon is a man with headphones on) is a system list and cannot be edited. If you look at the system smart list's "smart list", you will see the only criteria is that "Marketing Suspended" is true. Marketing Suspended means they will not receive non-operational emails. If you would like to remove someone from this list and allow them to receive non-operational emails, then run a flow:

Change Data Value: Marketing Suspended: False

Anonymous
Not applicable

Re: Marketing Suspended Leads

Is there a way to remove the leads from the list? How are they being added? I appreciate your help!

Devraj_Grewal
Level 10

Re: Marketing Suspended Leads

If you would like to remove someone from this list and allow them to receive non-operational emails, then run a flow:

Change Data Value: Marketing Suspended: False

Just be careful though as there must have been a reason a person is marketing suspended.