Hello,
We have new fields that were brought into SFDC as we launched company wide. In order to map the fields over to SFDC would this require Marketo to do on the back end, or is there a way we can do it. I have added in the fields in field management but the CRM field map makes me believe this might be a Marketo requirement.
Hi Tara,
If you create the fields in SFDC first and make them visible to the marketo user, they will automatically be created in Marketo.
If you create fields in Marketo, they will not be auto available in SFDC, and you will need Marketo to map them.
Note, if you have a field you want to create on the lead and contact object, they should have the exact same API name in SFDC so Marketo maps to both and does not create 2 different fields.
RE: If you create fields in Marketo, they will not be auto available in SFDC, and you will need Marketo to map them.
How do I get "Marketo to map them" ?
Hi Morgan,
file a support ticket.
-Greg