Re: Lost data in Results tab for idle trigger campaigns

Anonymous
Not applicable

Lost data in Results tab for idle trigger campaigns

This seems to be happening sporadically but we've noticed for some of the trigger campaigns that have been systematically deactivated by Marketo have lost the data in the results tab.  We've verified though through other smart lists that there have been in fact people members of these smart campaigns.  Had anyone else noticed this?  We are trying to figure out what is going on.
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Edward_Masson
Level 10

Re: Lost data in Results tab for idle trigger campaigns

Is it all data missing?
A lot of behavior activity gets archived after 90 days to help with data querying through smart lists.

The results should still keep the past data after the activity has been deactivated. If that is the case, you will need to contact support to raise it.