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List subscriptions

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Anonymous
Not applicable

When setting up a list subscription, is there a way to specify a time of day the report would be sent at? If not, what is the default time for report delivery?

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John_Clark1
Level 10

Hi Anita,

All of the subscriptions for your instance are run between 12am and 8am.  They run when the processor is able to run them, so there isn't really a set time.

For someone in a different time zone the 12-8 time period still applies, it just begins at 12 their time, not yours.

John

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Anonymous
Not applicable

Makes sense, thanks to both of you!

Anonymous
Not applicable

Do you know what "based on the time zone" would mean for Pacific Time?

John_Clark1
Level 10

Hi Anita,

All of the subscriptions for your instance are run between 12am and 8am.  They run when the processor is able to run them, so there isn't really a set time.

For someone in a different time zone the 12-8 time period still applies, it just begins at 12 their time, not yours.

John

Grégoire_Miche2
Level 10

Hi John,

User time zone is not what the doc says. It says Instance time zone.

-Greg

Grégoire_Miche2
Level 10

Hi again Anita,

The hours will be based on your Marketo instance in configuration (admin -> location).

-Greg

Grégoire_Miche2
Level 10

Hi anita bowers​,

No there is no way to set the time. Run a test to know at what time it will occur. And let us know.

-Greg

Grégoire_Miche2
Level 10

The doc says :

"Subscriptions are sent out anytime between 12 a.m. and 8 a.m. based on the time zone of your Marketo instance"

-Greg