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List subscriptions

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Anonymous
Not applicable

List subscriptions

When setting up a list subscription, is there a way to specify a time of day the report would be sent at? If not, what is the default time for report delivery?

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John_Clark1
Level 10

Re: List subscriptions

Hi Anita,

All of the subscriptions for your instance are run between 12am and 8am.  They run when the processor is able to run them, so there isn't really a set time.

For someone in a different time zone the 12-8 time period still applies, it just begins at 12 their time, not yours.

John

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7 REPLIES 7
Grégoire_Miche2
Level 10

Re: List subscriptions

Hi anita bowers​,

No there is no way to set the time. Run a test to know at what time it will occur. And let us know.

-Greg

Grégoire_Miche2
Level 10

Re: List subscriptions

The doc says :

"Subscriptions are sent out anytime between 12 a.m. and 8 a.m. based on the time zone of your Marketo instance"

-Greg

Anonymous
Not applicable

Re: List subscriptions

Do you know what "based on the time zone" would mean for Pacific Time?

Grégoire_Miche2
Level 10

Re: List subscriptions

Hi again Anita,

The hours will be based on your Marketo instance in configuration (admin -> location).

-Greg

John_Clark1
Level 10

Re: List subscriptions

Hi Anita,

All of the subscriptions for your instance are run between 12am and 8am.  They run when the processor is able to run them, so there isn't really a set time.

For someone in a different time zone the 12-8 time period still applies, it just begins at 12 their time, not yours.

John

View solution in original post

Grégoire_Miche2
Level 10

Re: List subscriptions

Hi John,

User time zone is not what the doc says. It says Instance time zone.

-Greg

Anonymous
Not applicable

Re: List subscriptions

Makes sense, thanks to both of you!