Re: Link display text changes when clicking save in Email Editor second time

Geoff_Krajeski1
Level 10 - Champion Alumni

Link display text changes when clicking save in Email Editor second time

When I create an email and add a tokenized link which works great the first time I save.

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However, when I go back into the editor and make any update, saving a second time, the Display Text for my link, cropping from the period onward.

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Is this a known issue or bug?

3 REPLIES 3
Grégoire_Miche2
Level 10

Re: Link display text changes when clicking save in Email Editor second time

Hi Geoffrey,

Never seen this.

Have you logged a support case ?

-Greg

Justin Cooperman

Justin_Cooperm2
Level 10

Re: Link display text changes when clicking save in Email Editor second time

Please file a support ticket for product issues like this so the team can triage it appropriately.

Justin

Geoff_Krajeski1
Level 10 - Champion Alumni

Re: Link display text changes when clicking save in Email Editor second time

Going to   Just been waiting on a resolution to my access to cases as an authorized contact.  Apparently, I was in there twice with one record authorized and one that was not.