On Friday I ran a report for individuals who registered for a recent webcast. I had three catagories: Attended, Registered, and Attended on Demand and I wanted to see registrants for each group. It was fine.
Today I tried to pull the same report and their are no members of the status Attended on Demand. The other 2 statuses were fine. Any clues as to what could have happened?
If set up correct the status attended-on-demand comes after attended. Leads can't reverse progression status (unless first set to not-in-program). If this is correct you might ant to check out the log of a lead of which you remember was attended-on-demand.
They could have progressed in the program since then. You can create a report to find those Leads who at one point had that progression status and check out their Activity Log. That should give you some clues as to what happened.
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