Hello,
I want to pause a lead from an engagement program once they hit a certain lead score (let's say 100 for the sake of this question). My question resides around the flow:
Smart list: member of engagement program
Flow:
If lead score is (range I enter a range here? Example 100+ or 100-200)
Change Engagement Stream Status: Paused
Create SFDC task, etc.
Thank you!
Josh
You want to make sure that is is a trigger program, and to ensure that the lead score is above 100 and coming from a score of below 100 so I would recommend the smart list to be
Use All Filters
Trigger
Data value change Attribute is Lead Score
Constraint
New Value is>99
Previous Value score is less than 100
Filter Member of of engagement program is true
Flow
Change Engagement Stream Status: Paused
Create SFDC task, etc.
Ah, great idea! See below