Last Lead Source - Isn't updating original lead source

[Anonymous]

I have Marketo set up so if last lead source is not empty, but lead source (the original first) is empty, update lead source. My block field updates is set up properly, but the lead source isn't updating. Anyone have any troubleshooting tips?

I copied the token directly from an email template.

[Jenn_DiMaria2]

Are you only in the test phase of this, or is it live? Is every member set up to flow through the campaign Once or Every Time?

[Anonymous]

It's live, it was working initially when I started testing but it came to light recently it's not working anymore. I have it set up as every time.

[Anonymous]

I have the exact same flow. Let me go find it to screenshot.

[Anonymous]

Christa Watson​ Ok, upon further review mine is opposite. Let me know if this helps at all:

If that doesn't help, I'd get rid of the New Value "Is Not Empty" filter on the trigger.

[Anonymous · Accepted solution]

The campaign mentioned here should be working fine in case existing lead is updated and "Latest Lead Source" value is changed. But this will not execute when a new lead is created. I think what is missing here is a trigger "Lead is created". Please add that and then it should work fine.
Note: When you add this trigger, you would also need to add a filter to check that "Latest Lead Source" is NOT empty.

[Anonymous]

Agreed about the 'Lead is Created' trigger.

[Anonymous]

Thank you, updated the trigger and we're all set!