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SOLVED

Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

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Ayan_Talukder
Level 5
Level 5
‎03-09-2018 02:30 PM
‎03-09-2018 02:30 PM

Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

We have an 'internal' form we use for tradeshows. Basically when our sales staff get a business card, we've created a form to collect their infomration easily to create a task in salesforce depending on what tradeshow it is.

It's been working great, however we have noticed the munchkin code tracking may tag one person as another. I thought there was some sort of an option to turn off tracking but I couldn't see it.

Any ideas or suggestions would be greatly appreciated. Thanks!

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SanfordWhiteman
Level 10 - Community Moderator
Level 10 - Community Moderator
‎03-09-2018 02:48 PM
‎03-09-2018 02:48 PM

Re: Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

Covered here: http://developers.marketo.com/blog/clearing-marketo-tracking-cookie-from-forms-2-0-submission/

View solution in original post

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17 REPLIES 17
SanfordWhiteman
Level 10 - Community Moderator
Level 10 - Community Moderator
‎03-09-2018 02:48 PM
‎03-09-2018 02:48 PM

Re: Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

Covered here: http://developers.marketo.com/blog/clearing-marketo-tracking-cookie-from-forms-2-0-submission/

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Veronica_Holme4
Level 10 - Champion Alumni
Level 10 - Champion Alumni
‎03-12-2018 12:44 AM
‎03-12-2018 12:44 AM

Re: Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

I'm making the assumption that you are using a Marketo LP as your "internal" page. You may be looking for the "Disable Munchkin Tracking" on the LP editor - it isn't there, it's in the LP template editor. You need to create a special version of your kiosk LP template with no tracking and then create your LP from that.

stoptracking.png

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SanfordWhiteman
Level 10 - Community Moderator
Level 10 - Community Moderator
‎03-12-2018 12:57 AM
‎03-12-2018 12:57 AM

Re: Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

This won't work, Veronica. Turning off tracking from that page only means the cookie won't be created on that page. A cookie that already exists, even if the current page has Munchkin completely disabled, will still be attached to the form unless the above method is followed.

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Dan_Stevens_
Level 10 - Champion Alumni
Level 10 - Champion Alumni
‎03-12-2018 05:11 AM
‎03-12-2018 05:11 AM

Re: Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

In addition to disabling munchkin tracking at the LP level; and adding the script, that Sanford refers to, within the <head> of the template, we also include the highlighted code (NOTE, you must use your own domain here):

pastedImage_0.png

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Grégoire_Miche2
Level 10
Level 10
‎03-12-2018 05:59 AM
‎03-12-2018 05:59 AM

Re: Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

Hi Dan,

What we often do is to add a LP Boolean variable in the template and injects its value in the 2 scripts so that the use can decide to make and LP untracked easily.

-Greg

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Dan_Stevens_
Level 10 - Champion Alumni
Level 10 - Champion Alumni
‎03-12-2018 06:03 AM
‎03-12-2018 06:03 AM

Re: Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

Hi Greg - interesting.  Can you share some more detail/screenshots around this approach?

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Grégoire_Miche2
Level 10
Level 10
‎03-12-2018 06:27 AM
‎03-12-2018 06:27 AM

Re: Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

Here you are:

<meta class="mktoBoolean" id="Tracking" mktoName="Mkto tracking" default="true" true_value_name="Activated" false_value_name="Deactivated" true_value="yes" false_value="no"/>

<script>

    if (‘${Tracking}'==’no') {

        document.cookie = "_mkto_trk=;path=/;domain=.domain.com;expires=0"   

    }

</script>

<script>

        MktoForms2.whenReady(function(form) {

                if ('${Tracking}'=='no') {

                    form.addHiddenFields({"_mkt_trk": ""});

                }

                form.onSubmit(function(form) {

                    if ('${Tracking}'==’No') {

                        form.vals({"_mkt_trk": ""});

                    }

                })

        })

</script>  

Best regards,

Greg

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SanfordWhiteman
Level 10 - Community Moderator
Level 10 - Community Moderator
‎03-12-2018 06:32 AM
‎03-12-2018 06:32 AM

Re: Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

One of those has a typo (check caps on "No").

And why not use Boolean true/false, that way you don't have to quote it or compare it to anything? Just

if(${variable})
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Grégoire_Miche2
Level 10
Level 10
‎03-12-2018 06:56 AM
‎03-12-2018 06:56 AM

Re: Kiosk mode for forms - Can you turn off munchkin code tracking for forms?

Hi Sanford,

Thx for the typo.

I used text because I found if ('${Tracking}'=='no') easier to read for non developers

-Greg

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