Jumping around streams within an engagement program

Brenda_Le
Level 1

Jumping around streams within an engagement program

Hello,

We have an engagement program with multiple streams.  Program members can transition from one stream to another base on a field change.  So if the member was in Stream 1 and received Stream 1 email 1, then moved to Stream 2, and then moved back to Stream 1 — will that member continue where he/she left off, i.e., receives email 2?

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Balkar_Singh
Level 9 - Community Advisor + Adobe Champion

Re: Jumping around streams within an engagement program

Yes. The lead would get the next email based on the cadence defined.