Issues with sending sample emails?

[Anonymous]

Hi There,
 

Anyone else having problems sending test emails?

When I try to send a sample email from the marketing activities window I get the error message 'JSON decode failed'.
 

If I open the email preview and send a sample from there it seems like it sends but nothing comes through (this is tested to both my business email and a webmail address - nothing is actually sending).

The only way I am able to send test emails at the moment is via single flow campaigns but this is really time consuming, especially with dynamic content.

Is this just an intermittent issue?

[Rachel_Noble]

I believe the issue is now resolved. Thank goodness!

[Anonymous]

Hi all,

There are lots of updates on this issue in this thread: Sample / Test Emails Not Sending

Thanks,
Carley Donovan

[Anonymous]

I'm having a similar issue, but without the error message - I can send from the Preview mode, but none of the other ways to send a sample

[Anonymous]

I always build a smart campaign just for testing...this way the emails go out the front door and the tokens and segmentation work. You can attach a seed list to it to make things go fast...Not sure that segmentation would work if you sent a sample as it is determined by fcields in a record...

Also nice to have a record of the Q/A as a local asset in the program...