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Is there any way a blacklisted lead can resurrect in our database?

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Anonymous
Not applicable

Is there any way a blacklisted lead can resurrect in our database?

Looking for a best practice regarding blacklisted leads that become after the fact. I was thinking along the lines of if a lead is blacklisted let's say one year ago. Would it be sufficient to have a smart campaign with the parameters: Blacklisted = True AND Clicks Link in any email. Then the flow would be to send an internal alert. What else would be some appropriate smart list criteria?

Thoughts?

Thanks,

Derrick

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Alok_Ramsisaria
Level 10

Re: Is there any way a blacklisted lead can resurrect in our database?

Yes. This should work. However, MKTO strictly maintains that no email would be going out to a lead which is blacklisted. But this would be good to have to ensure everything is working fine.

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Anonymous
Not applicable

Re: Is there any way a blacklisted lead can resurrect in our database?

Derrick Sanchez​ FYI. I moved your post to Products and Support​, where you will probably get an answer sooner.

Anonymous
Not applicable

Re: Is there any way a blacklisted lead can resurrect in our database?

Thank you, Scott!

Alok_Ramsisaria
Level 10

Re: Is there any way a blacklisted lead can resurrect in our database?

Yes. This should work. However, MKTO strictly maintains that no email would be going out to a lead which is blacklisted. But this would be good to have to ensure everything is working fine.

View solution in original post

Anonymous
Not applicable

Re: Is there any way a blacklisted lead can resurrect in our database?

Hello Alok,

Thank you for your help!

Derrick