Is there any way a blacklisted lead can resurrect in our database?

[Anonymous]

Looking for a best practice regarding blacklisted leads that become after the fact. I was thinking along the lines of if a lead is blacklisted let's say one year ago. Would it be sufficient to have a smart campaign with the parameters: Blacklisted = True AND Clicks Link in any email. Then the flow would be to send an internal alert. What else would be some appropriate smart list criteria?

Thoughts?

Thanks,

Derrick

[Alok_Ramsisaria · Accepted solution]

Yes. This should work. However, MKTO strictly maintains that no email would be going out to a lead which is blacklisted. But this would be good to have to ensure everything is working fine.

[Anonymous]

Hello Alok,

Thank you for your help!

Derrick

[Anonymous]

Derrick Sanchez​ FYI. I moved your post to Products and Support​, where you will probably get an answer sooner.

[Anonymous]

Thank you, Scott!