Hello community!
Since it's not possible to sync custom fields from Marketo to Dynamics, I am looking for any workaround that someone knows about.
The problem
- We have created a greater number of custom fields in Marketo.
- These custom fields do not sync with Dynamics per default.
- The custom fields were created some time ago and they are therefore being used in a larger number of assets.
The suggestion for a solution
- Create the same fields in Dynamics so that Marketo has visibility on them.
- Ask Marketo Support to re-map the fields. In other words, make them do a sort of search-and-replace and find all references to the old custom field8s), and re-map it to the new field(s) that was first created in Marketo. The same process done manually, has the potential to take a lot of time.
Questions
- How do you normally solve this problem?
- Is this a valid option? Has someone tried to contact support with that kind of request?
- Is there some other way to solve this problem?
Thanks for the help in advance!
Best,
ernie
Solved! Go to Solution.
Update for future reference
Marketo support has confirmed that they can help with remapping a greater larger number of fields, and that the suggested solution is therefore a viable option.