SOLVED

Is email tracked when an user opens only text email?

Go to solution
Anonymous
Not applicable
I've read emails are tracked by including invisible images in emails. When an user only opens a text version of an email, are they still tracked? Is the invisible image just attached to the email?
Tags (1)
1 ACCEPTED SOLUTION
Anonymous
Not applicable
Hi Hitoshi,

This is true that emails are tracked with the help of a tiny pixel image.
If the recipient opens a text-only image this means that the email doesn't not contain the pixel and therefor the open cannot be detected/tracked.

Rgs,
Cathal

View solution in original post

1 REPLY 1
Anonymous
Not applicable
Hi Hitoshi,

This is true that emails are tracked with the help of a tiny pixel image.
If the recipient opens a text-only image this means that the email doesn't not contain the pixel and therefor the open cannot be detected/tracked.

Rgs,
Cathal