Re: Is anyone else having trouble accessing Marketo University?

Anonymous
Not applicable

Is anyone else having trouble accessing Marketo University?

The links to Marketo University take you to a splash screen with a login button Login 

When I click on it I get a Marketo logo and a blue dot. The same is happening to my co-worker. Is anyone else having this issue?

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4 REPLIES 4
Grégoire_Miche2
Level 10

Re: Is anyone else having trouble accessing Marketo University?

Works well for me, so it's not for everyone.

-Greg

Dan_Stevens_
Level 10 - Champion Alumni

Re: Is anyone else having trouble accessing Marketo University?

Marketo University Portal clean-up process:

In an effort to maintain and ensure quality service to our users on the LMS (University Portal), the university team will go in monthly and clean up the user list.

What does this mean?

  • Any user who has been inactive for over 6 months will be deactivated.
  • Any user who has multiple accounts will only have the most recent account remain active.  All other accounts will be deactivated.

What happens if a user wishes to reactivate their account?

Those affected have their accounts marked as inactive and then deactivated, please email university@marketo.com and they will reactivate your account.

Anonymous
Not applicable

Re: Is anyone else having trouble accessing Marketo University?

Thanks for explaining. 

It's a pretty poor user experience to be greeted with a blue dot. I think Marketo needs to do some work there.

Erica_Dipyatic
Level 4

Re: Is anyone else having trouble accessing Marketo University?

Agree, double log-in screens? I kept hitting the dot thinking...did it go through? Yep, the page just refreshes over and over.