I'm trying to import a list containing two columns: unique redemption code and email address. I keep getting import failure reason of Invalid data type in my redemption code field. It is a mix of letters and numbers about 9 characters long. I've tried both String and Text as the custom data field type with no luck. What am I doing wrong?
The goal is to send an email to each of these displaying their unique redemption code.
Check Admin>Field Management. What is the type there?
Are you importing as CSV UTF8?
Yes as a CSV. Should I import as an Excel?
No, CSV is the way to go. A string field should work just fine. We do this today for our customers. Are you trying to populate the right field on your import?
Was able to resolve by creating a new csv. Must have been a bug.