Images from Design Studio Don't Render

[Cody_Stubben]

Hello, I am new and this may be my fault but it is starting to irritate me. How can I fix the rendering issue of my graphics pulled from my Design Studio? I would like them to appear in my emails. Thank you.

[SanfordWhiteman]

Please move the question to Products (this space is for website feedback, not support).

[Veronica_Holme4 · Accepted solution]

I've seen something like this before, and it has nothing to do with Marketo. Are you by any chance working in a corporate environment where there are very strict internet controls in place? Try looking at the images outside your work network and seeing if they render, or using a different browser? There is nothing inside Marketo that is designed to prevent images from rendering, but often corporate security set to paranoid level can impact the images rendering in browsers. I hit this quite often in the financial services industry.

[Cody_Stubben]

That's exactly what it was. Thanks for your help. I don't know why it didn't do it during training.

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[SanfordWhiteman]

Are you embedding the images from your Marketo LP domain, or from app-*.marketo.com?

Restrictions on marketo.com (a domain known to host tracking pixels -- that's just the way it is) are far more likely than general restrictions on HTML <img> tags loading from your corporate domain.

[Cody_Stubben]

I don't entirely understand what you're asking, but I am going through marketo.com in my browser... if that's what you mean.