if a certain activity is archived after 90 days and is associated with a lead score, does that mean the lead score is reset?

Anonymous
Not applicable

if a certain activity is archived after 90 days and is associated with a lead score, does that mean the lead score is reset?

if a certain activity is archived after 90 days and is associated with a lead score, does that mean the lead score is reset?
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Anonymous
Not applicable

Re: if a certain activity is archived after 90 days and is associated with a lead score, does that mean the lead score is reset?

The lead score won't change after an activity is archived. In other words, if they visited your website and received an incremental +5 in their lead score, that 5 won't be decremented after 90 days.

They may receive an inactivity score if that's how your instance is set up, but the +5 they gained for visiting will always be on their lead record.
Josh_Hill13
Level 10 - Champion Alumni

Re: if a certain activity is archived after 90 days and is associated with a lead score, does that mean the lead score is reset?

Archiving just removes the ability to report against the activity itself. If you want to keep the data, ask Support to opt you out of that archving. They do this to reduce the load on the system.