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Identify members of SFDC queue in Marketo

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Gerard_Donnell4
Level 10

Identify members of SFDC queue in Marketo

Hi Guys,

Maybe I'm stupid but is there a way to identify members of a SFDC queue in Marketo. 

I want to create a Smartlist in Marketo based on people who are currently in the MQL queue in Salesforce.  As they do not have an owner I'm not sure how I can pull them in.

Thanks,

Gerard

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Josh_Hill13
Level 10 - Champion Alumni

Re: Identify members of SFDC queue in Marketo

There are several dozen threads on SFDC Lead Queues. Please search.

I believe you need to look for Lead Owner is Empty or Lead Owner Last Name=X. Kind of depends a bit on your setup.

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Josh_Hill13
Level 10 - Champion Alumni

Re: Identify members of SFDC queue in Marketo

There are several dozen threads on SFDC Lead Queues. Please search.

I believe you need to look for Lead Owner is Empty or Lead Owner Last Name=X. Kind of depends a bit on your setup.

View solution in original post

Grégoire_Miche2
Level 10

Re: Identify members of SFDC queue in Marketo

Hi Gerard,

Use "lead owner last name is empty.

We usually also create in SFDC 2 formula (Boolean) fields : "Owner is User" and "Owner is Queue". Then when you want to know, you just have to test these fields. They are handy when it comes to tuning assignment flows.

-Greg