I want to send an email and then depending on lead actions send them another email

[Anonymous]

Hello,

I want to set up a smart campaign that sends an email. I then want to send them a follow up email depending on whether they open the email or not 2 weeks later and then another email 2 weeks later (which is the same email as no.3.) Would this work:

   
No.1. just send the email - I want to do this straight away.
No.2. is set to wait 2 weeks - I want this to apply to no.3 and no.4 and send the email requested by no.3 or 4, 2 weeks later
No.3. requests a campaign in another program that will send the other program's email IF they've opened the email
No.4. if they have not opened the email I want to send a different email, that is part of this program
No.5 is set to wait 2 weeks
No.6. is request campaign (the same one as no.3 that people will have recieved if they opened email no. 1 within 2 weeks)

Thanks

Chris

[Dory_Viscoglio]

Hi Chris,

This looks like it should work properly, but there does appear to be one thing missing. After the request campaign, you should put in a remove from flow step, so that anyone who requested that campaign is removed from the flow. Otherwise, in step 6 they will re-request the same campaign.



Also, I would suggest running through it yourself, changing the wait steps to a several minute period so that you don't have to wait 2 weeks.

Best of luck!