SOLVED

I want a list to get one email, but not be in my other email

Go to solution
Leah_Sandy
Level 1

We're sponsoring an event and their people have a rule that we can only send 1 email to their registrants. So far, I cannot seem to come up with a way to import the list and ban them from receiving other emails.

 

How should I go about importing the list into Marketo, but preventing them from automatically entering our nurtures/upcoming emails?

 

Any advice or suggestions would be helpful.

 

1 ACCEPTED SOLUTION
SanfordWhiteman
Level 10 - Community Moderator

Mark them as Marketing Suspended after emailing them.

 

There’s no way to stop them from qualifying for all other smart campaigns/programs. But Marketing Suspended will stop them from actually receiving non-operational emails.

 

Generally, you should not have any smart campaigns that automatically pick people up just because they were added to a static list. Part of campaign management is making sure everything has a defined entry and exit point!

View solution in original post

2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Mark them as Marketing Suspended after emailing them.

 

There’s no way to stop them from qualifying for all other smart campaigns/programs. But Marketing Suspended will stop them from actually receiving non-operational emails.

 

Generally, you should not have any smart campaigns that automatically pick people up just because they were added to a static list. Part of campaign management is making sure everything has a defined entry and exit point!

Leah_Sandy
Level 1

Thank you! I will try that.