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Re: I don't see the " deactivate button " in smart campaigns

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Anonymous
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I don't see the " deactivate button " in smart campaigns

Hello,

I don't see  the " deactivate "  button in Schedule section of Smart Campaigns anymore.
How do I deactivate a running campaign now ?

Help would be greatly appreciated.

Thanks
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Anonymous
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Re: I don't see the " deactivate button " in smart campaigns

You sould be able to go into the Schedule tab and under Schedule Reccurance set it to None.  That should stop it from running every 30 days.  Only triggered campaigns can be "Deactivated".

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Anonymous
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Re: I don't see the " deactivate button " in smart campaigns

The deactivate button should still be there in the Schedule tab of the smart campaign.

Is this a triggered campaign or was it a one-off?
Anonymous
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Re: I don't see the " deactivate button " in smart campaigns

I don't see it.... It's a triggered campaign... It's set to run every 30 days.
Anonymous
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Re: I don't see the " deactivate button " in smart campaigns

You sould be able to go into the Schedule tab and under Schedule Reccurance set it to None.  That should stop it from running every 30 days.  Only triggered campaigns can be "Deactivated".
Anonymous
Not applicable

Re: I don't see the " deactivate button " in smart campaigns

Thank you Kenny !