I am having a problem. A client created an email in Marketo and it looks fine but when I import to my Marketo, the HTML gets stripped of all code?

Anonymous
Not applicable
My client has created an emial in Marketo and they want to deploy with us.  He has sent me a sample and I have viewed in a browser, copy the code and then put in our Marketo.  All the style sheets are erased

Any thoughts?
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3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni
How did he send the sample? I agree with Ben, however, if you just copy code from a standard Outlook view, it might not work. Best if he sends you a separate HTML or TXT file with just the straight code.

Then create an Email on a blank template and use Replace HTML.

You should have inline CSS if the email requires it.
Anonymous
Not applicable
Make it into an Email Template first. Then push it out. 

As a best practice, you shouldn't use external stylesheets (or even head styles for the most part) in emails.
Anonymous
Not applicable
Try copying the code in a different platform before you past it into Marketo. Do you have sublime text editor or notepad?