How to Sync Salesforce Asset Field to Marketo

[Anonymous]

I am wanting to sync the Salesforce Asset Field into Marketo. I have checked the Marketo User Profile and Marketo has visibility into the Assets, but for some reason, I cannot see the assets in Marketo.  I also made sure that Marketo has the appropriate Standard Object Permissions for the basic access of assets; such as read, create, edit, and delete. 
 

Do I need to create a specific field within Marketo for this information to sync? 

Thank you for your help!
 

Tammie

[Anonymous]

Did you follow the instructions for salesforce.com custom object sync?
https://community.marketo.com/MarketoArticle?id=kA050000000KyrHCAS

[Anonymous]

Dear Grant. 
 

Thanks alot for your reply. I have looked over the article that you just suggested. 

Under the Admin account in marketo, under the object sync section, I do not see the "Object Sync" button. Is this because I dont have sufficient priviledges? I have the button to diable the sync, edit credentials, and edit sync options, but no "object sync" option. 
 

Thanks,
Tammie

[Anonymous]

I'm stumped - not sure why you can't see that option.

I would contact support, unless someone else here chimes in.

[Veronica_Holme4 · Accepted solution]

Hi Tammie

Are you trying to sync the standard Assets object from Salesforce to Marketo? You may be out of luck there I'm afraid, Marketo does not sync fields from the Assets object.

Veronica

[Anonymous]

Hi Veronica, 

Yes, that is what I am wanting to do. Do you know if Markteo will be able to sync the asset object in the near future? Of why is this field not able to sync?

Thanks for your reply.

Tammie

[Anonymous]

Hi Veronica,
 

Thanks for your help earlier. I found out from Marketo support that the package we have, does not allow custom object sync. Therefore, I am unable to syncthe asset custom object. 

Tammie