Hello,
I made some tests on a campaign I'm about to send and I can't find how to remove a lead from a smart list.
I also tried to delete this smart list in order to create a brand new one but an error message appears and blocks me.
Does anyone have a solution ?
Thanks for your help,
Max
Bonjour Maxime,
You cannot remove leads from a smart list.
If you cannot delete the smart list, it's because it's in use.
-Grégoire
Hi Grégoire,
Thanks for your help. I figured out how to delete a test smart list with your precision.
When creating a new smart list with the same filters, I had my test lead back into it.
> I found these solutions to exclude the test lead from the smart list :
1/ Set a timing period of the smart list filter that exclude the test lead
or
2/ Add the filter "email adress", then select "is not" and write the test lead email adress so it won't appear in the smart list.
Maxime