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How to get my smart campaign to ignore triggers outside of business hours

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SanfordWhiteman
Level 10 - Community Moderator

Re: How to get my smart campaign to ignore triggers outside of business hours


1. Use a "Member of Smart List" filter to check the time when the trigger occurs. For example, you might use the "Date of Activity" filter to specify the time of the trigger.

2. Add additional filters to check if the trigger falls within your business hours. You can do this by using "Date of Activity" filters to specify the time range corresponding to your business hours. For example, you might use the "Hour of Day" filter to check if the trigger falls within your specified business hours.

You don’t seem to be referring to features that actually exist in the current version of Marketo Engage, making these recommendations rather strange.

 

My inclination as community moderator is thus to remove your post. But I’m genuinely curious to see a screenshot of what you’re recommending here.

SanfordWhiteman
Level 10 - Community Moderator

Re: How to get my smart campaign to ignore triggers outside of business hours

@Amod_Kumar_Shar please respond to my question above.