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How to create a smartlist for detecting failed syncs with salesforce

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Anonymous
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How to create a smartlist for detecting failed syncs with salesforce

Are there any marketo filters that can be used to create such a smart list. I can see the failed notices popping up in the notifications but I would like to get them all in one list to attempt to fix.

 
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Josh_Hill13
Level 10 - Champion Alumni

Re: How to create a smartlist for detecting failed syncs with salesforce

There isn't really a way to do this. Marketo collects the log data, but this won't show up in a field for a smart list.

The Notifications will give you example leads and the error code which you can investigate on the SFDC side.

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Anonymous
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Re: How to create a smartlist for detecting failed syncs with salesforce

You could maybe run a report off of Activity Type. Or maybe a smart list. 
Josh_Hill13
Level 10 - Champion Alumni

Re: How to create a smartlist for detecting failed syncs with salesforce

There isn't really a way to do this. Marketo collects the log data, but this won't show up in a field for a smart list.

The Notifications will give you example leads and the error code which you can investigate on the SFDC side.

View solution in original post

Anonymous
Not applicable

Re: How to create a smartlist for detecting failed syncs with salesforce

This would be a workaround but if it's the "could not sync lead" You could have your SF admin setup a date field that Equals Todays date. And Push that into Marketo... You could run a list that says something like "if date field is not equal to "today" then pull them into this smart list.  That should give you a list of everyone who hasnt been updated that day. Or you could even do "past 2 days" To give yourself some wiggle room for database updating.