How to auto send a follow up email?

Anonymous
Not applicable

How to auto send a follow up email?

I want to send an email, and if the person clicks on the link in the email i then want to send them content to download.  

i have a trigger campaign for clicks an email which changes their program status.  In the flow section i also added a wait time, then a command to send the email I want.  First email is working fine, but second is not.  Any thoughts?
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2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: How to auto send a follow up email?

Can you share an image of your trigger campaign? I'd imagine it would be:

Send Email Campaign 1

2:

Clicks Link In Email Campaign:
Smart List: Clicks in Email, Email IS "X" and Link IS "Y" (or Link IS NOT unsubscribe)
Flow:
Wait 10 minutes
Send Email "Z"

Anonymous
Not applicable

Re: How to auto send a follow up email?

Hi Josh, my logic is exactly as you decribed but the follow on email is not sending.  I have this in my smart campaign:

SMART LIST:

Clicks in email.  Email is x, link is Y

FLOW:

Change program status to download

Wait 1 min (just 1 min for testing purposes)

Send Email Z

Any thoughts?  Email Z is approved, so not sure what I am doing wrong here.