Hi,
We are fixing several sync error issues with sending Leads to SFDC. This includes monitoring use of Flow steps: Sync to SFDC, Change Owner (for Contacts), dealing with deduplication rules, etc. Ineed to be able to audit the "sync to SFDC" results from the "Results" Activity log.
I want to setup an automated weekly report to send the activity "Results" from several different flows.
The only thing close I've found, is a "Campaign Activity" report, which will tell me if a flow was run:
Campaign Type | Batch Run Count | Total People Processed | People in Wait Step | Removed from Flow | Last Activity (America/Los_Angeles) |
Triggered Campaigns (Active) | 0 | 11 | 0 | 0 | Dec 8, 2017 9:51 AM |
Triggered Campaigns (Active) | 0 | 7 | 0 | 0 | Dec 8, 2017 9:51 AM |
Batch Campaigns | 1 | 1 | 1 | 0 | Dec 11, 2017 10:07 AM |
1 | 19 | 1 | 0 |
But not what the Results were:
Event ID | Date/Time (PST) | Activity Type | Detail | Person Name | Company | |
33372753 | 2017-12-08 15:51:35 | Sync Person to SFDC | Failed: Failed: DUPLICATES_DETECTED: Use one of these records? | salemtesting salemtesting | @test | testing |
This is what I need. So far, the only answer I've received in the past from support was that customers don't have access to pull logs, such as, "all sync Person to SFDC activities and results." Only the IT folks at Marketo have this?
The only real way to do this is to go to Notifications and pull the resulting smart list from the error logs.