How is "Is Mobile" constraint defined?

Ethan_Hutcheson
Level 2

How is "Is Mobile" constraint defined?

Anybody know how the "Is Mobile" constraint is defined?

I've pulled a smartlist of opens of a particular email and get 185 opens from "Platform=iOS" and 33 opens from "Is Mobile=True." That doesn't seem to make sense.

Any insight would be appreciated.
5 REPLIES 5
Kim_Allen
Level 10

Re: How is "Is Mobile" constraint defined?

Hey Ethan,

I know when Marketo first released this feature there was a glitch in how it was pulling iOS #s. I believe they fixed it, I'd like to know the answer to this too.
Anonymous
Not applicable

Re: How is "Is Mobile" constraint defined?

Hi Ethan,

Kim is right.  There was a glitch when we first rolled out this feature, so historical data may have this issue.  It's fixed now.  If you're seeing something inaccurate, please send us an email at support@marketo.com and we'd be happy to look into your data.  Thanks.

TJ
Ethan_Hutcheson
Level 2

Re: How is "Is Mobile" constraint defined?

Can you tell me when the issue was resolved?
Anonymous
Not applicable

Re: How is "Is Mobile" constraint defined?

The latest fix was done on June 4th.

TJ
Ethan_Hutcheson
Level 2

Re: How is "Is Mobile" constraint defined?

Great....thanks!