How do I turn on custom objects for my account?

[Anonymous]

I'm working on an integration that depends on custom objects to save info to Marketo.  According to Marketo REST APIs: Custom Objects » Marketo Developers, "You must contact Marketo Technical Support or Consulting Services to enable this feature for your account prior to use."  However, I don't seem to have sufficient permission to create a support ticket.

Is there some other way I can do this?

Thanks in advance.

[Kenny_Elkington]

Hi Atul,

The new Custom Object UI will be going GA on the 23rd.  Assuming you have an admin role in your instance then you will have access to this on the evening of the release.

[Anonymous]

Thanks for the quick response Kenny.

Is there no current support for custom objects?  I was under the impression that it was a current feature.

[Kenny_Elkington · Accepted solution]

You can currently create custom objects through a services engagement, but there is an associated cost.

[Anonymous]

Thanks again!

[Anonymous]

Do you know what the cost would be and how long it would take?

[Kenny_Elkington]

I do not.  You would need to reach out to services@marketo.com for a quote and time estimate.  I would wait, personally, as GA for the new UI is coming in just over two weeks.

[Kristen_Malkov1]

For your question of creating a support ticket: you simply have to be added as an authorized user. Contact your Marketo admin; there is a limit of 5 I believe. Otherwise, have your admin submit the ticket and copy you on it. You'll be able to update the ticket through the email.

[Grégoire_Miche2]

When activated, it will look like this in the admin :

-Greg